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For
MSI, customer satisfaction is our number one priority.
We meet or exceed customer expectations by proactively
determining and satisfying our customer needs.
We
determine our customer needs by following four
basic principles:
  Understanding
our customers' business
Innovatively
focusing our organization on long-term
customer
satisfaction
Focusing
on quality excellence and continuous
improvement
Recognizing
customer service achievements
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© 2008 MSI